CU Collections

Our comprehensive program provides credit unions with a practical collection strategy, which uses a complete, efficient, systematic approach to the collection process.

CU Collections offers credit unions an affordable alternative in collections services. We provide a practical recovery approach using efficient and systematic collection strategies throughout the collection process.

• Consistent member contact from professionals in the collection industry.
• Completion of an individual review and collection assessment for each delinquent member.
• Regular member communication through telephone contact and personalized collections letters.
• An inclusive repossession process.
• A comprehensive skip tracing system to collect on difficult to find members.
• Monthly reporting to monitor collection activities.
• Continuous review of the collection process to ensure we are best serving our clients' needs.

Customer Quotes

"We now have lower delinquency and bankruptcies are down. I'm thrilled"
Joan Moran
CEO - DOL FCU

"Our strategy has always been to help our members get loans even if their credit is sub-prime. Your company has helped contain the risk associated with our lending practices and the return is excellent"
Cindy Prestandrea
CEO - PG Employees FCU